Problems with Twilio API Request {"code":21604,"message":"A 'To' phone number is required."

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Problems with Twilio API Request {"code":21604,"message":"A 'To' phone number is required."

1 year ago August 9, 2024
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milobenavides New 9 replies

Hi, i’m having erros trying to call Twilio API Request, the error that appears is “{"code":21604,"message":"A 'To' phone number is required.","more_info":"https://www.carmenthyssenmalaga.org tried a lot of forms to add the ‘TO’ Parameter without result.

I attach the configurations of the step

Thank you for your help.

Best answer by SamB

Hey folks,

Just circling back in here to share that the Twilio app now supports WhatsApp messages! 😁 🎉

Thanks so much for your patience on this. We hope you’re able to give this new functionality a try soon!

As the feature was implemented we’ll be closing out this topic. If you run into any issues with it, feel free to start a new topic or reach out to our Support team directly and we’ll be happy to assist. In the meantime, happy Zapping! ⚡

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Troy Tessalone Zapier Orchestrator & Solution Partner 34873 replies 1 year ago August 9, 2024

Hi @milobenavides

Please link to the Twilio API endpoint documentation you used to configure the API request.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor

milobenavides Author New 9 replies 1 year ago August 9, 2024

This is the information, this is in my Twilio account, probably it doesn’t public.

https://www.carmenthyssenmalaga.org response is

201 - CREATED - The request was successful. We created a new resource and the response body contains the representation.

{ "account_sid": "AC00812c3f10e0864cfa0b91f3a921de48", "api_version": "2010-04-01", "body": "Your appointment is coming up on July 21 at 3PM", "date_created": "Fri, 09 Aug 2024 21:35:09 +0000", "date_sent": null, "date_updated": "Fri, 09 Aug 2024 21:35:09 +0000", "direction": "outbound-api", "error_code": null, "error_message": null, "from": "whatsapp:+XXXXXXXXXX", "messaging_service_sid": null, "num_media": "0", "num_segments": "1", "price": null, "price_unit": null, "sid": "SM8e1bd585b5ddb3d045553b5289a08b1e", "status": "queued", "subresource_uris": { "media": "/2010-04-01/Accounts/AC00812c3f10e0864cfa0b91f3a921de48/Messages/SM8e1bd585b5ddb3d045553b5289a08b1e/Media.json" }, "to": "whatsapp:+XXXXXXXXXXXX", "uri": "/2010-04-01/Accounts/AC00812c3f10e0864cfa0b91f3a921de48/Messages/SM8e1bd585b5ddb3d045553b5289a08b1e.json" }

Troy Tessalone Zapier Orchestrator & Solution Partner 34873 replies 1 year ago August 9, 2024

@milobenavides

First, remove the configured Query String Parameters.

Then check your parameter capitalization.

To instead of to
From instead of from
Body instead of body

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor

milobenavides Author New 9 replies 1 year ago August 9, 2024

i chaged the configuration, but i have the same error.

{"code":21604,"message":"A 'To' phone number is required.","more_info":"https://www.carmenthyssenmalaga.org Tessalone Zapier Orchestrator & Solution Partner 34873 replies 1 year ago August 9, 2024

@milobenavides

Body needs to be valid JSON structure.

1{2 "From": "whatsapp:+1111111111",3 "To": "whatsapp:+2222222222",4 "Body": "Ahoy world!"5}6

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor

milobenavides Author New 9 replies 1 year ago August 12, 2024

I has changed the body, the error persists.

Troy Tessalone Zapier Orchestrator & Solution Partner 34873 replies 1 year ago August 9, 2024

@milobenavides