Revenue Recovery & Receivables Solutions | TSI

The Leading Tech-Enabled Revenue Recovery Solutions Provider.

Powered by digital collections and AI, proprietary analytics, and the leading compliance management system in revenue recovery—so you recover more, faster.

Our Impact and Track Record

The leader in digital / omni-channel & AI collections

$60 B

Managed Receivables

Trusted by Fortune 100 companies across diverse industries

10,000+

Global Employees

Across US, Canada, Guatemala, India, and Philippines

999 M+

Attribute Data Sets

Fuel our analytics and right-party contact strategies

What we do

TSI provides key, technology-enabled and AI-driven solutions for revenue recovery (ARM), healthcare revenue cycle management (RCM), loan servicing, and BPO solutions.

Solutions at a glance

Accounts Receivable Management (ARM)

1st and 3rd party collections; demand communications; legal recovery; recovery management software; portfolio management.

Healthcare Revenue Cycle Management

Extended business office (EBO); insurance claims services; patient pay bad debt recovery.

Loan Servicing (via UAS)

UAS Connect SaaS platform; first-party loan servicing; UAS-branded loan servicing.

Business Process Outsourcing (BPO)

First-party ARM, customer care, and back-office support.

Proprietary platforms & tech

PULSE / SAGA AI

claims automation and denial-appeals AI that finds root cause, drafts appeals, and accelerates resolution with less manual effort.

DebtNext (dPlat)

SaaS recovery management platform for workflow, analytics, reporting, and compliance—connecting creditors with third-party providers.

Healthcare CollectX

advanced analytics & scoring for healthcare providers that targets outreach smarter to increase liquidation for providers.

UAS Connect

cloud-based loan-servicing UI giving lenders clean, loan-level visibility and client-first service.

CollectX Analytics

dynamic scoring that filters placements and prioritizes accounts daily to boost liquidation.

MENSA AI

an “AI orchestration layer” that picks the best outreach channel (digital or agent-assisted).

Ripple AI

real-time agent guidance, quality checks, and auto wrap-notes to speed compliant resolutions.

PULSE / SAGA AI

claims automation and denial-appeals AI that finds root cause, drafts appeals, and accelerates resolution with less manual effort.

DebtNext (dPlat)

SaaS recovery management platform for workflow, analytics, reporting, and compliance—connecting creditors with third-party providers.

Healthcare CollectX

advanced analytics & scoring for healthcare providers that targets outreach smarter to increase liquidation for providers.

UAS Connect

cloud-based loan-servicing UI giving lenders clean, loan-level visibility and client-first service.

CollectX Analytics

dynamic scoring that filters placements and prioritizes accounts daily to boost liquidation.

MENSA AI

an “AI orchestration layer” that picks the best outreach channel (digital or agent-assisted).

Ripple AI

real-time agent guidance, quality checks, and auto wrap-notes to speed compliant resolutions.

PULSE / SAGA AI

claims automation and denial-appeals AI that finds root cause, drafts appeals, and accelerates resolution with less manual effort.

The TSI Difference

why clients choose TSI

• Market-leading digital / AI collections and omnichannel technology drive higher liquidations and deeper inventory penetration.
• Proprietary AI, analytics, & algorithms (CollectX & MENSA AI)dynamically score and prioritize accounts to generate higher liquidation rates.
• Ripple AI assists agents with real-time conversation guidance, quality assurance and standardized wrap notes, enhancing productivity, compliance, and consumer satisfaction.
• DebtNext (dPlat) gives credit originators a single digital platform for vendor management, analytics, oversight, debt sales, and more—further strengthening TSI’s data moat and compliance posture.
• Healthcare CollectX and PULSE / SAGA AIaccelerate claims denials resolution and unlock scale for healthcare providers.

Proof of scale

TSI operates across ARM, Healthcare RCM, Loan Servicing and BPO

With diverse clients and long-tenured relationships, we are the largest scaled ARM platform in the United States and Canada.

Compliance & Cybersecurity Leadership

TSI maintains an industry-leading compliance management system (CMS) and NIST Cybersecurity Framework 2.0-aligned program, including third-party certifications (HITRUST, FISMA, NIST, SOC 2 Type II, RCI).

Diversity of Industries Served

Financial services, healthcare providers and payors, government, telecom, property management, utilities, and more—compliance-sensitive sectors that require scale, automation, and expert oversight.

Explore our solution suite

Accounts Receivable Management Demand Communications, First- & Third-Party Revenue Recovery, Legal Recovery Learn More

DebtNext (dPlat) Revenue Recovery Management Software Learn More

Healthcare RCM Claims Services, Extended Business Office (EBO), Third-Party Patient Pay Debt Recovery Learn More

Loan Servicing (via UAS) UAS Connect SaaS, First-Party Servicing, UAS-Branded Servicing Learn More

BPO Customer Experience, First-Party ARM, Back-Office, Global Workforce Management Learn More

Portfolio Management outsourced end-to-end recovery management, powered by DebtNext and managed by TSI. Learn More

From the teams we support

What clients say about working with TSI

Real feedback from organizations that rely on TSI for measurable recovery outcomes—without compromising the customer experience.

Whether you’re managing high-volume receivables, improving early-out performance, or tightening vendor oversight, clients choose TSI for outcomes they can track and a partnership that’s built to operate in regulated environments.

• Healthcare Revenue Cycle Management

We were drowning in a denial backlog that stretched back months, and our team was burning out trying to work appeals before timely filing deadlines expired. TSI deployed their PULSE platform alongside a dedicated denial team and cleared the backlog faster than we thought possible. Our net revenue improved meaningfully within two quarters.

VP of Revenue Cycle

12-Hospital Health System, Midwest

• Healthcare Revenue Cycle Management

What I appreciate most is that TSI treats denials, early-out, and bad debt as one connected continuum rather than three separate problems. That integrated view eliminated the handoff gaps where we were losing revenue, and gave our executive team a single partner accountable for the full patient-pay lifecycle.

System VP of Revenue Cycle Operations

Multi-State Health System

• Healthcare Revenue Cycle Management

We brought TSI in specifically for denial management, and their AI-powered classification and appeal generation capabilities were a game-changer. Our overturn rates improved dramatically, and the speed of appeals means we’re no longer losing revenue to missed filing deadlines. The ROI was evident almost immediately.

Director of Patient Financial Services

Major Northwestern Hospital System

• Healthcare Revenue Cycle Management

TSI handles our Extended Business Office and bad debt recovery with a patient-first approach that aligns with our mission. Since the partnership began, self-pay collections are up, patient complaints about billing are down, and we’ve identified significantly more charity-eligible patients before they ever reach collections. That matters to us

Chief Financial Officer

Regional Academic Medical Center

• Healthcare Revenue Cycle Management

We were drowning in a denial backlog that stretched back months, and our team was burning out trying to work appeals before timely filing deadlines expired. TSI deployed their PULSE platform alongside a dedicated denial team and cleared the backlog faster than we thought possible. Our net revenue improved meaningfully within two quarters.

VP of Revenue Cycle

12-Hospital Health System, Midwest

• Healthcare Revenue Cycle Management

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