Contact Bet365 Customer Service

Contact Bet365 Customer Service

Updated on 04/06/2026

Bet365 Phone Numbers and Emails

Verified Contact Information

Toll-Free Number:

  • 1 (888) 823-8365

Call customer service Send Message

Customer Service:

  • +44 178 268 4757 English
  • +44 178 268 4668 Russian

Complaints/ Feedback:

  • 1 (609) 984-0909

Bet365 Emails:

Complaints/ Feedback

Customer Service

Bulgarian, Chinese, Chinese, Czech, Danish, Deutsch, Dutch, English, Estonian, Greek, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish

Legal

Copyright Infringement Inquiries

Bet365 Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Bet365 Customer Service Rating

4.5 out of 5

Contact Method Distribution

89% phone, 11% email

Most Popular Bet365 Phone Number

1 (888) 823-8365

Most Popular Bet365 Email Address

support-eng@customerservices365.com

Average Hold Time

00:01:35

Average Calls duration

3 minutes

Call Volume by Day sun mon tue wed thu fri sat View full overview ›

How to Contact Bet365?

Most Popular Number:

(888) 823-8365

Total calls: 3 484Issues resolved: 288Last call: Apr 6, 2026

Winnie Murugi PissedConsumer Reporter 04/06/2026

What Is The Bet365 Customer Service Number?

The company has several Bet365 phone numbers to answer several queries from customers. The general support is provided at the toll-free Bet365 phone number 1-888-823-8365. English-speaking people may contact Bet365 customer care at +44-178-268-4757, and customers who speak Russian can reach its support team at +44-178-268-4668. Apart from this, any feedback and complaints are also invited, and these have to be made to the service staff of the Bet365 customer care team at 1-609-984-0909. Issues such as your account queries, deposit and withdrawal problems, verification-related issues, betting-related issues, and some tips for responsible gambling will be resolved by the Bet365 support team. Therefore, the calls to the Bet365 customer care team should be made with all your account details ready for presentation.

What Is The Bet365 Email Address?

Bet365 provides multiple dedicated Bet365 email addresses for various purposes to ensure effective customer support. For complaints and feedback, you can send your email to the Bet365 customer service at igaming@njdge.org. Bet365 support via email is also facilitated in multiple languages for the convenience of its customers. For instance, customers from Bulgaria can get support by addressing their Bet365 email at support-bul@customerservices365.com, whereas customers who prefer Chinese as their language need to address their email queries at support-sch@customerservices365.com. The Bet365 support provided in English can be contacted at support-eng@customerservices365.com.

Where Is The Bet365 Headquarters Located?

The Bet365 headquarters is in Hillside (New Jersey) LLC, Suite 200, Two Greentree Center, 9000 Lincoln Drive East, Mariton, New Jersey 08053, United States. Other Bet365 offices are at Bet365 House, Media Way, Stoke-on-Trent, Staffordshire ST1 5SZ, United Kingdom, and they also have offices in Bulgaria and Malta. These Bet365 addresses can be used for official customer correspondence or personal visits to the representatives. For customer service queries, questions, and other queries, Bet365 should be reached either by phone or email. However, to escalate a particular matter, mail can also be sent to the relevant offices for further assistance.

What Are The Bet365 Support Hours?

The Bet365 hours of operation are around the clock, seven days a week. Clients looking to forward their questions or issues can reach the company representative to get them sorted. However, there may be times when clients may not reach the Bet365 customer care team. At such times, the Bet365 support team will try to get back to them as soon as possible. If that also gets delayed, then consulting the featured information on the Bet365 website would also be helpful for general concerns and requests for more information.

How Can I Contact Bet365 Via Live Chat?

To speak to the company agents via the Bet365 chat, open the official website and click Contact on the home page. That will redirect you to open a live chat with online experts day and night. All clients need to do is click Open the Chat, and the chat window opens to express their thoughts, issues, comments, and suggestions. At the same time, they have to present all the required information. When shared, the request is then considered by Bet365 customer service and replied to efficiently.

Contact Information

Bet365 Website:

  • www.bet365.com

Bet365 Help Center:

  • Visit contact page

Corporate Office Address:

Hillside (New Jersey) LLC Suite 200, Two Greentree Center, 9000 Lincoln Drive East Marlton,New Jersey 08053 United States

Help in Social Networks:

  • Facebook
  • Instagram
  • Twitter
  • Linkedin

Other Info (opening hours):

Other Locations: bet365 House, Media Way, Stoke-on-Trent, Staffordshire ST1 5SZ, United Kingdom Bulevard Todor Aleksandrov 109, Vazrazhdane, Sofia City Bulgaria The Centre – Lvl 3, Tigne Point, Sliema, Malta , Sliema, TP01, Malta More contact details

Summary of Bet365 Customer Service Calls

4.9K TOTAL CALLS 02:56 AVG CALL DURATION 14% ISSUES RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bet365?

Account Question:
  • 1d ago “Locked out of my account”
  • 1d ago “Log in”
  • 1d ago “Subscription”
Product/ Service Question:
  • 2d ago “Problem with placing bet”
  • 2d ago “Cash out not working”
  • 4d ago “Withdraw”
Payments and Charges Question:
  • 2d ago “Regarding payment”
  • 3d ago “Payment missing”
  • 3d ago “Payment”
Request for Information Question:
  • 2d ago “I need to ask the question I do bet but I can not cash out when the game is not end the option off cash out is not active?”
  • 3d ago “Bet enquiry”
  • 5d ago “Verification”
Website/ Application Question:
  • 2d ago “Your app kept glitching and stole my money”
  • 7d ago “I hit the app and it won’t let me sign in. It just keeps spinning.”
  • 8d ago “Website”
Return/ Replace Question:
  • 5d ago “Changed password put bets on but not showing in history”
  • 9d ago “Change address.”
  • 18d ago “Change number”
Shipping and Delivery Question:
  • 13d ago “Location verify”
  • 1M ago “Did not receive my winnings yesterday”
  • 1M ago “Location verification”
Activation/ Cancellation Question:
  • 3d ago “You guys canceled my 1 dollar bet and removed it from my settled i have proof I placed the bet”
  • 12d ago “Cancelled my account after I made bets and won fair money”
  • 24d ago “I can’t activate proof of my age”
Cards Question:
  • 6d ago “Trying to remove a card”
  • 1M ago “To put new card into the system”
  • 2M ago “In tonight's match man city v newcastle both teams got a yellow card you have not paid me out”
Staff Question:
  • 2d ago “Customer service”
  • 1M ago “No service all day”
  • 3M ago “I was playing Medusa and I was on a bonus in the middle of Medusa and soon as it hit it shut down and I have Xfinity and I don't lose service”
Refund Question:
  • 1M ago “Refund”
  • 2M ago “I want my money back”
  • 5M ago “Refund issue”
Employment Question:
  • 1M ago “I don't receve my W2”
Other Question:
  • 1d ago “Bet365”
  • 1d ago “Bet I paces”
  • 2d ago “Lock out”

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Frequently Asked Questions

How does PissedConsumer verify the accuracy and safety of contact information and phone numbers?

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

How can I be sure these phone numbers are not scams or fraud lines?

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status. Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

How often are these contact details checked and updated?

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

What is the primary source for the contact information listed here?

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

Is unverified contact information published on PissedConsumer?

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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